FRIENDS AND FAMILY TEST RESULTS

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.


FRIENDS & FAMILY TEST RESULTS

Select year:
  • 100% Recommended
  • 0% Neither / don't know
  • 0% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Jan 2018 000000
Dec 2017 000000
Nov 2017 010000
Oct 2017 000000
Sep 2017 000000
Aug 2017 100000

Patient feedback

We asked the question:
What is the main reason for your answer to the question?

The healthcare centre is a good size with access to a range of services and I would recommend because I presume there is more investment per head in healthcare in the borough of Lewisham than Bromely because of population health need. However, in recent times it has been very difficult to get a timely appointment with a GP.
Posted on: 21/11/2017

Very happy with the service offered by this surgery.
Posted on: 11/08/2017

INDEX - Friends & Family Test