Managers
| Ed Hillan – Practice Manager | Has overall responsibility for the running of the Practice and general services within it. |
| Pamella Greaves – Deputy Practice Manager | Has responsibility for the running of reception and the first point of contact for patient concerns. Shares responsibility for wider Practice services. |
| Margaret Bardall – Computer Manager | Is responsible for the back office team that deals with patient data. |
Reception/Secretarial Staff
- Karen Allen
- Sandra Anasta
- Sharon Batson
- Jacqueline Christie
- Emily Collins
- Lauren Collins
- Jan Duffield
- Davina Eagle
- Renee England
- Susan Ford
- Jackie Hider
- Avis Longhurst
- Esther Mannoukas
- Tracey McLean
- Angela Richards
- Liz Robinson
- Lucy Rowland
- Sam Smithen
- Deborah Steele
- Nikeda Thompson
Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. The Reception Staff have a very demanding role. They are here to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.
